Frequently Asked Questions

You can book through our website at www.premiumtours.gr, by phone at 2421
200810, or via email at info@premiumtours.gr.

Yes, we provide transfer services to and from all airports. Let us know your arrival or
departure time, and we’ll ensure a timely transfer.

Absolutely! We design personalized experiences tailored to your preferences and
interests. Contact us to plan your ideal tour.

Yes, we can transport pets upon request. Please ensure your pet travels safely and
inform us of the details when booking.

Yes, all our drivers are experienced professionals with valid licenses and thorough
training, ensuring a safe and pleasant transfer experience.

We monitor your flight’s arrival time and adjust the pick-up time accordingly.

Yes, we have minibuses that can accommodate larger groups, ideal for corporate
events, school trips, and family gatherings.

We recommend booking at least 24 hours in advance, especially for special routes or
tours. However, for urgent cases, you can contact us directly.

In the event of an unexpected issue, such as a mechanical failure, we have backup
vehicles to continue your journey without delays.

We have modern and comfortable vehicles, including passenger cars, 9-seater vans,
and minibuses suitable for small and large groups. Our vehicles are regularly
maintained to ensure your safety and comfort.

All our vehicles are regularly serviced and inspected before each trip. Additionally,
our drivers strictly adhere to all safety protocols.

We collaborate with professional tour guides who can accompany your tours and
provide information about the places you visit. Let us know if you’d like to include
this service.

Yes, there is flexibility for additional stops upon arrangement.

We accept cash upon pick-up, as well as online payments via credit/debit cards, bank
transfers, PayPal, Revolut, or IRIS Payment. Let us know your preferred payment
method when booking.

You can cancel your reservation free of charge up to 72 hours before the scheduled
transfer time. For cancellations within a shorter period, charges may apply.